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Understanding Regulatory Actions

Monitoring regulatory actions is crucial for maintaining a compliant distribution network. This guide explains how to access, review, and respond to regulatory actions taken against agencies and agents, helping you manage risk and maintain high standards across your partnerships.

Read the step-by-step guide below or check out the video walkthrough. 

What Are Regulatory Actions?

Regulatory actions include:

  • State insurance department sanctions
  • License suspensions or revocations
  • Fines and penalties
  • Cease and desist orders
  • Consent orders
  • Administrative actions
  • Compliance violations

Accessing Regulatory Action Information

Individual Agency View

To check regulatory actions for a specific agency:

  1. Navigate to the agency profile
  2. Click on the Regulatory Actions tab
  3. View the complete history of actions

What You'll See

The regulatory actions list displays:

  • Action Type: Nature of the regulatory action
  • Action Details: Brief description of what occurred
  • Date: When the action was taken
  • State: Jurisdiction where action occurred
  • Status: Current status of the action
  • Severity: Impact level of the action

Global Regulatory Actions View

Accessing the Aggregate View

For a comprehensive overview across all agencies:

  1. Navigate to the main regulatory actions section
  2. Access the global or aggregate view
  3. See all entities with regulatory actions

Understanding the Global View

The aggregate view shows:

  • Total Action Count: Number of actions per entity
  • Entity Names: Agencies/agents with actions
  • Quick Access: Click to see specific details
  • Summary Statistics: Overall compliance picture

Drilling Down from Global View

  1. Click on any entity with actions
  2. View detailed action history
  3. See state-specific information
  4. Access full action details

Key Information in Regulatory Actions

Action Details Include

  • Originating State: Which state regulator took action
  • Type of Violation: Specific regulation violated
  • Penalties Imposed: Fines, suspensions, or other sanctions
  • Resolution Status: Whether action is resolved or ongoing
  • Required Actions: Steps needed for compliance

As always, if you have any questions or something doesn't quite make sense, please reach out to us on our support channels.